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How Communication Styles Can Help the Bottom Line (2016)
You are encouraged to take the 16 Personality assessment which can be found at 16personalities.com in advance of the session to determine your own communication style. Understand how different styles interact with each other. Recognize how client's communication style may affect their ability to communicate effectively with their attorney. Learn ways to recognize problems that arise from different styles. Acquire skills to deal with other communication styles effectively. Presented by Kimberly Dodson Gilbey, Ph.D.
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